PRIVACY POLICY

Effective Date: September 2, 2026

Roberts Performance ("Roberts Performance," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Roberts Performance collects, uses, discloses, and protects personal information when you interact with our website, submit an inquiry, register for services, communicate with us, or opt in to receive SMS communications.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Mobile phone number
Parent or guardian information
Athlete information
Appointment or evaluation requests
Training and membership inquiries
Information submitted through contact forms, lead forms, social media forms, scheduling tools, or other communications with Roberts Performance

We may also collect certain technical information related to use of our website, such as browser type, device information, IP address, and website activity.

How We Use Your Information

Roberts Performance may use personal information to:

Respond to inquiries
Schedule and manage performance evaluations, consultations, and training sessions
Provide information about programs, memberships, and services
Send appointment confirmations and reminders
Provide customer support
Communicate regarding account or service-related matters
Send follow-up communications related to an inquiry
Send promotional or marketing communications when you have provided the appropriate consent
Improve our website, services, and customer experience
Maintain business and administrative records

SMS and Mobile Communications

If you provide your mobile phone number and opt in to receive SMS communications from Roberts Performance, we may send text messages related to:

Appointment and evaluation confirmations
Appointment reminders
Scheduling and rescheduling
Responses to inquiries
Training program information
Membership information
Customer support
Account or service notifications
Follow-up communications
Promotional offers and marketing communications when applicable

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact Roberts Performance at info@trainrp.com.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services from Roberts Performance.

Mobile Information and SMS Consent

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with any third parties or affiliates for their marketing or promotional purposes.

Roberts Performance may use third-party service providers to assist with business operations, customer relationship management, scheduling, communications, website hosting, and SMS delivery. These service providers may process information on behalf of Roberts Performance only as necessary to provide their services.

Sharing of Personal Information

Roberts Performance does not sell or rent your personal information.

We may disclose personal information to service providers that perform services on our behalf, such as customer relationship management, scheduling, website hosting, payment processing, analytics, and communications services.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Roberts Performance, our clients, or others.

Mobile information and SMS consent are subject to the additional protections described in the Mobile Information and SMS Consent section above.

Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, measure website performance, and understand how visitors interact with our website.

You may be able to control cookies through your browser settings.

Data Security

Roberts Performance uses reasonable administrative and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Roberts Performance primarily works with youth athletes and may receive information about minors from their parents or legal guardians.

Parents or legal guardians should provide information and consent on behalf of minors when appropriate.

We do not knowingly solicit personal information directly from children in a manner inconsistent with applicable law.

Your Choices

You may request to access, update, or delete certain personal information by contacting Roberts Performance.

You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.

You may opt out of SMS messages at any time by replying STOP.

Changes to This Privacy Policy

Roberts Performance may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or how Roberts Performance handles personal information, contact:

Roberts Performance
Email: info@trainrp.com
Website: https://www.trainrp.com